Hi! My name is Eddie Goldbeck and I want to help you solve interesting challenges in ServiceNow. In the process I intend to reduce technical debt and mentor your teams to execute sound decisions on the platform. Let's connect and see if we're a good fit.
My Services
Reduction in disparate systems, technical debt and swivel chair data entry through automation, consolidation, integration
Personnel development via instruction, pair programming, mentorship
ServiceNow module, plugin and custom scoped application implementation, maintenance and enhancements
My Methods
I'm a firm believer that "There is no failure, only results" and I lead my people, processes and projects according to that mantra. To quantify results takes measurement, and depending on what is important the necessary metrics and the process to monitor them can differ. Let's discuss your challenges and determine how a results driven approach can help.
Recent Testimonials
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Want to talk about the latest changes in ServiceNow? Have a challenge and need help tackling it? Let's have a conversation.
Selected Experience
Built IT departments from the ground up, leading 25+ men and women across the US in compliance, development, engineering, support, and security roles
Integrated ServiceNow to Active Directory, Dynamics CRM, Office 365, JIRA, LogMeIn Central, Meraki MDM, SCCM, Talend ETL, Oracle Human Capital Management, Oracle Autonomous Data Warehouse, Workato, Yardi Voyager
Migrated customers to and from ServiceNow based on their needs as an organization, including JIRA, Zendesk and Spiceworks
Implemented Domain Separation for a ServiceNow MSP Partner, Grew and Expanded New ServiceNow Partner from Registered to Premier in < 12 months
Education and Certification
Associate's and Bachelor's Degrees in Computer Science fields
One of the First 200 ServiceNow Certified Technical Architects in the World
25+ ServiceNow Certifications and Accreditations, including ServiceNow Certified Developer, Administrator, Implementer (ITSM, ITOM) and Suite Specialist
ServiceNow Certified Instructor for Foundations and ITSM
ITIL v3 and v4 certification
Would you like to know more? Connect with me on LinkedIn and let's catch up.